Frequently Asked Questions

• What qualifies a property as abandoned or in danger of becoming abandoned?
• How do I register a property?
• What are the registration fees?
• Does the ordinance apply to commercial as well as residential properties?
• What is the effective date of the ordinance?
• Is my property affected by the ordinance?
• What if my property or a default filing I know occurred does not appear in the registry?
• How do I report an abandoned property that is not being maintained in my neighborhood?
• What are the penalties for failure to comply?
• What are the requirements for designated property/asset managers?
• What do I do if I change property management companies?
• How can I pay my fees?
• What do I do if a property has been improperly registered (“Return Policy”)?

What qualifies a property as abandoned or in danger of becoming abandoned?

The City of Henderson's Abandoned Residential Real Property cites Nevada Revised Statutes 107.0795 to define "abandoned residential property." Property that is in danger of becoming abandoned is also subject to the registration requirement.

NV Rev. Stat § 107.0795 (2013) – Abandoned residential property means residential real property:

(a)Consisting of not more than four family dwelling units or a single-family residential unit, including, without limitation, a condominium, townhouse or home within a subdivision, if the unit is sold, leased or otherwise conveyed unit by unit, regardless of whether the unit is part of a larger building or parcel that consists of more than four units; and

(b)That the grantor or the successor in interest of the grantor has surrendered as evidenced by a document signed by the grantor or successor confirming the surrender or by the delivery of the keys to the property to the beneficiary or that satisfies the following conditions:

1. The residential real property is not currently occupied as a principal residence by the grantor of the deed of trust, the person who holds title of record or any lawful occupant;
2. The obligation secured by the deed of trust is in default and the deficiency in performance or payment has not been cured;
3. The gas, electric and water utility services to the residential real property have been terminated;
4. It appears, after reasonable inquiry, that there are no children enrolled in school residing at the address of the residential real property;
5. Payments pursuant to the federal Social Security Act, including, without limitation, retirement and survivors' benefits, supplemental security income benefits and disability insurance benefits, payments for unemployment compensation or payments for public assistance, as defined in NRS 422A.065, are not currently being delivered, electronically or otherwise, to a person who has registered the address of the residential real property as his or her residence with the agency making the payment;
6. An owner of the residential real property is not presently serving in the Armed Forces of the United States, a reserve component thereof or the National Guard; and
7. Two or more of the following conditions exist:
1. Construction was initiated on the residential real property and was discontinued before completion, leaving a building unsuitable for occupancy, and no construction has taken place for at least 6 months;
2. Multiple windows on the residential real property are boarded up or closed off or are smashed through, broken off or unhinged, or multiple window panes are broken and unrepaired;
3. Doors on the residential real property are smashed through, broken off, unhinged or continuously unlocked;
4. The residential real property has been stripped of copper or other materials, or interior fixtures to the property have been removed;
5. Law enforcement officials have received at least one report of trespassing or vandalism or other illegal acts being committed at the residential real property within the immediately preceding 6 months;
6. The residential real property has been declared unfit for occupancy and ordered to remain vacant and unoccupied under an order issued by a municipal or county authority or a court of competent jurisdiction;
7. The local police, fire or code enforcement authority has requested that the owner or any other interested or authorized party secure the residential real property because the local authority has declared the property to be an imminent danger to the health, safety and welfare of the public; or
8. The residential real property is open and unprotected and in reasonable danger of significant damage resulting from exposure to the elements or vandalism.

The term "abandoned residential property" does not include residential real property if:

(a)There is construction, renovation or rehabilitation on the residential real property that is proceeding diligently to completion, and any building being constructed, renovated or rehabilitated on the property is in substantial compliance with all applicable ordinances, codes, regulations and laws;

(b)The residential real property is occupied on a seasonal basis, but is otherwise secure;

(c)There are bona fide rental or sale signs on the residential real property, or the property is listed on a Multiple Listing Service, and the property is secure; or

(d)The residential real property is secure but is the subject of a probate action, action to quiet title or any other ownership dispute. (Added to NRS by 2013, 1544)

How do I register a property?

Properties can be registered through the RegisterHenderson.com online registration process and by paying either electronically or mailing in the required registration fees. The registration requirements for the City of Henderson's Abandoned Residential Real Property Registry Ordinance (Ordinance No. 3121) may be satisfied by providing the City with contact information including street address and telephone number of the person(s) directly responsible for the property in default (mortgagee) and the property maintenance company contact information, including street address and phone number, for the staff of any property management or property preservation company responsible for the security, maintenance, and marking of the property.

Mail-in address:

Send via Regular (USPS) Mail:

Please send payment via regular United States Postal Service (USPS) to the following address:

REGISTERHENDERSON.COM
PO BOX 843769
LOS ANGELES, CA 90084-3769

Send via Courier Service:

In the event you should require an overnight delivery via courier (including UPS or FedEx) to prevent a late payment the address for overnight deliveries via courier only is:

LOCKBOX SERVICES 843769
ATTN: REGISTERHENDERSON.COM
3440 FLAIR DRIVE
EL MONTE, CA 91731

What are the registration fees?

City of Henderson'sAbandonedResidential Real Property Registry Ordinance (Ordinance No. 3121) requires a registration fee in the amount of $200.00 to be paid at the time of registration, and an annual renewal in the amount of $200.00 every year thereafter if a property still meets registration requirements. The initial fee and registration shall be valid for the time the property is in default, until the default is cured or the property is resold by the lender, or for one year, whichever occurs first. Changes to any of the contact, management or other required information require a $50.00 fee for update.

Does the ordinance apply to commercial as well as residential properties?

The City of Henderson's Abandoned Residential Real Property Registry Ordinance (Ordinance No. 3121) does not apply to commercial properties. Specifically, itapplies to residential real property consisting of not more than four family dwelling units or a single-family residential unit, including, without limitation, a condominium, townhouse or home within a subdivision, if the unit is sold, leased or otherwise conveyed unit by unit, regardless of whether the unit is part of a larger building or parcel that consists of more than four units.

What is the effective date of the ordinance?

On February 4, 2014, the City of Henderson City Council passed the Abandoned Residential Real Property Registry Ordinance (Ordinance No. 3121) requiring the registration of abandoned residential property and those in danger of becoming abandoned. The Ordinance was established to reduce and prevent neighborhood blight, to mitigate conditions that threaten the health, safety, and welfare of the public, and to promote neighborhood stability.

Is my property affected by the ordinance?

If your property is in the City of Henderson, in default, abandoned or in danger of becoming abandoned, it is subject to the provisions of the City of Henderson's Abandoned Residential Real Property Registry Ordinance. Any lender (or beneficiary or trustee who holds or has an interest in a deed of trust) on a property that is in default, located within the City of Henderson and abandoned or in danger of becoming abandoned must register that property.

What if my property or a default filing that I know occurred does not appear in the registry database?

The RegisterHenderson.com abandoned property database is based on notice of default and other foreclosure records obtained from the Clark County Recorder's Office. There are a few reasons why your property or related default filing may not be shown.

1.Your property may not be physically located in the City of Henderson. Check to make sure your property is actually within the City. Go to the Clark County Assessor's website and check for a property's jurisdiction in the open web feature. Go to: http://gisgate.co.clark.nv.us/openweb/. Enter the property's address or parcel number in the search bar. Click on the property as it appears outlined on the map. Review the "Property Information" box that pops up. The fourth item in the box is "Jurisdiction." Properties located in the City of Henderson will include the word "Henderson" in the Jurisdiction field.

2. Your filing may not have been updated in the in the Clark County Recorder's database yet. There is a slight lag between when you file a default or other foreclosure notice and when the County Recorder's office actually makes that recordation public. You may still register your property, even if the recordation has not shown up on the registry.

How do I report a vacant property that is not being maintained in my neighborhood?

If you believe that there is a vacant foreclosure in your neighborhood that is either unregistered or the owner of a foreclosed vacant property is failing to properly maintain the property, please send an email to info@registerhenderson.com. You can also contact us directly at:

RegisterHenderson.com
Property Compliance Notices
6385 South Rainbow Blvd.
Las Vegas, Nevada 89118
Telephone: 702.818.8880

What are the penalties for failure to comply?

If City of Henderson Code Enforcement determines that a lender has failed to register the property, a City of Henderson officer or employee may issue a notice, violation, and/or citation as necessary. Administrative finesand fees of $150.00 per day, criminal misdemeanor citations, and other civil actions may be issued for failure to comply with the ordinance.

What are the requirements for designated property/asset managers?

Identified property management or property preservation companies are responsible for the security, maintenance, and marking of the property. According to the City of Henderson Code of Ordinances, Chapter 15.13.040, identified property management companies must be:

a. A property management company or property preservation company located in and licensed by the State of Nevada;

b. A department or section of a mortgagee located in Nevada that is devoted to property management or preservation; or

c. A service provider located in Nevada specifically employed by a mortgagee to provide property management or preservation within the City of Henderson.

What do I do if I change property management companies?

In the event that you change property management companies, the City of Henderson Abandoned Residential Real Property Registry Ordinance requires that you update the information for the property in question. This can be done easily on line by logging in and then selecting the "Update Properties" tab. Please note that there is $50 fee for all property updates.

How can I pay my fees?

RegisterHenderson.com provides three payment methods: (1) credit card; (2) e-check and (3) check by mail. Both credit card and e-check transactions are handled immediately online. Checks can be mailed directly to the RegisterHenderson.com lockbox at:

REGISTERHENDERSON.COM
PO BOX 843769
LOS ANGELES, CA 90084-3769

In the event you should require an overnight delivery via courier to prevent a late payment, the address for overnight deliveries via courier only is:

LOCKBOX SERVICES 843769
ATTN: REGISTERHENDERSON.COM
3440 FLAIR DRIVE
EL MONTE, CA 91731

What do I do if a property has been improperly registered (“Return Policy”)?

If it is determined that a property has been improperly registered, the registration fee will be refunded or the payment will be applied to an outstanding, unpaid registration if one exists for your company. Please send the details for the property (including the parcel number, address and date of registration), your name and contact information (including telephone number), and a detailed explanation as to why the property was improperly registered to info@registerhenderson.com. Please note that registered properties that no longer meet the requirements for registration are not eligible for a refund but will be deregistered from the system.

Improperly registered properties should notify RegisterHenderson.com within ten (10) business days from registration to request a refund.

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